List, Appraise, Assess, and Collect taxes for all real property, personal property, and motor vehicles as required by and in accordance with the General Statutes of North Carolina while providing excellent customer service.
The Tax Department consists of four divisions and six sections. The overall organization is reflective of the North Carolina General Statutes that govern property taxation in North Carolina. View our organizational structure (PDF).
The Administration Division works closely with all other Divisions and Sections within the Tax Department in ensuring the daily, weekly, monthly, and yearly processes take place as planned, scheduled, and budgeted.
The Listing Division consists of the Land Records and Personal Property Sections. The Land Records Section maintains all real property ownership records by using information that is recorded either with the Register of Deeds Office, or Clerk of Courts Office. The Land Records section also maintains the Parcel Data Information that is displayed using GIS. The Personal Property Section is responsible for maintaining all Business and Non-Business records and processing the monthly motor vehicle billings. For more information on either of these sections, please access the corresponding link.
The Appraisal Division consists of the Commercial/Residential and the Revaluation Sections. The Commercial/Residential Section maintains value information for all real property records and works closely with the various permitting offices in obtaining information regarding improvements to the property. The Revaluation Section works to gather and analyze information regarding cost, income/expense, sales, and market data to complete the County-wide revaluation of real property.
The Collection Division consists of the Current and Delinquent collections sections. Current collections pertain to tax bills that are within the allotted time frame for being paid. The Delinquent Collections section works to collect any and all property tax bills that are past-due. Taxpayers may pay bills by sending the payment coupon directly to the Tax Department, visiting the Tax Department in the Historic Courthouse at 1 Courthouse Square, Carthage NC, or online at Online Pay page. To pay by phone, call 833-303-6673 (please have the bill number(s) you are paying when calling). Taxpayers can pay by credit card, debit card or electronic check payment processing. Taxpayers who visit the Tax Department have the option of paying by cash, check, debit card or credit card (credit card payments are made through MSB online processing). A convenience fee is charged to the cardholder by MSB for the use of a credit card or electronic check payment processing.