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Hurricane Matthew FEMA Updates

FEMA Offers Repair, Rebuilding Advice in Moore and Pender Counties at Local Government Facilities

DURHAM, N.C. – FEMA mitigation specialists will be on hand next week at three local government facilities to answer questions and offer home improvement tips along with proven methods to prevent or reduce damage from future disasters as well as offer tips and techniques to build hazard resistant homes.

Most of the information and the free publications provided are geared for do-it-yourself work and general contractors.

Recovery topics to be covered include flood insurance, elevating utilities and rebuilding flooded homes.

FEMA advisors will be available from 8 a.m. to 5 p.m. Tuesday, Jan. 10 through Friday,    Jan. 13 at the following locations:

Moore County

Crain Creek Fire Department

4525 Lobelia Road

Vass, NC 28394

Moore County

Cypress Point Fire Department

Woodlake Station

205 Murdock C Rd.

Vass, NC 28394

Pender County

Department of Planning and Zoning

805 S. Walker St.

Burgaw, NC 28425

 

Weather permitting, mitigation specialists may be available Monday at the above facilities.

Free reference booklets with information on protecting your home from flood damage will be available at all locations. More information about strengthening property can be found at www.fema.gov/what-mitigation.


North Carolina survivors who have questions about their flood insurance policies and coverage should call the FEMA Helpline at 800-621-3362 (Option 2) for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call         800-462-7585. Specialists can help with service claims, provide general information regarding policies and offer technical assistance to aid in recovery.

For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

Private Nonprofits Encouraged to Apply for FEMA Public Assistance

December 2, 2016
DR-4285-NC
FS 007
FEMA/State News Desk: (404) 358-2776

FACT SHEET

Private Nonprofits Encouraged to Apply for FEMA Public Assistance

Private nonprofit organizations in North Carolina may be eligible to receive federal assistance in recovering from losses connected with Hurricane Matthew. FEMA encourages all affected private nonprofits in the 49 counties designated for Public Assistance (PA) grants to apply for aid as soon as possible.

Community, volunteer, faith-based and private nonprofit organizations that had damage from the flooding caused by the hurricane may be able to receive FEMA PA grants or apply for U.S. Small Business Administration low-interest disaster loans to repair or replace their facilities.

The first step is to contact your county emergency manager to obtain a Request for Public Assistance (RPA). The emergency manager will be able to answer questions on the application process. The applicant then submits the completed RPA to North Carolina Emergency Management for evaluation before it is forwarded to FEMA for eligibility determination.

There are two types of nonprofits eligible for assistance: those that provide critical services to the community and those that provide non-critical essential services.

•    Critical community service organizations that may qualify for FEMA PA grants include:

  •  Faith-based and private schools
  •  Emergency services (fire/rescue)
  •  Hospitals and other medical treatment facilities
  •  Utilities like water, sewer and electrical systems

•    Non-critical, essential service organizations that may also qualify for PA grants include:

  • Community centers
  • Daycare centers
  • Disability advocacy and service providers
  • Homeless shelters and rehabilitation facilities
  • Libraries, museums and zoos
  • Performing arts centers
  • Senior citizen centers

Organizations that provide non-critical, essential services must also apply for a low-interest disaster loan from SBA in addition to submitting an RPA. FEMA may assist with expenses the SBA loan does not cover.

The SBA may provide up to $2 million in the form of low-interest disaster loans. A loan application is available online at sba.gov/disaster. Or call 800-659-2955. If you use TTY call 800-877-8339.

Only organizations that can prove state or IRS tax exempt status may be considered.

For more information on the Public Assistance program visit ncdps.gov/public-assistance. For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org.

Acquisition of Property After a Flood Event

December 2, 2016
DR-4285-NC
FS 006
FEMA/State News Desk: (404) 358-2776

FACT SHEET

Acquisition of Property After a Flood Event

If your home flooded in Hurricane Matthew, or if it has flooded repeatedly in the past, you may be hoping for a buyout so you can move to a new location.

This is not a simple process. It can take one to two years, on average, and it requires agreement by your local government officials, the state and FEMA. Many flooded properties don’t qualify for a buyout.

Any buyouts are voluntary. No one is required to sell their property.

After a presidentially declared disaster, local officials may decide to ask the state for money to acquire properties that flood repeatedly or which were substantially damaged in the recent flooding.

The decision whether to offer buyouts is made by the state, using money that FEMA allocates to reduce losses in future disasters. These funds come from FEMA’s Hazard Mitigation Grant Program. They are in addition to FEMA disaster payments for individuals and public agencies. FEMA pays 75 percent of any buyout costs and the rest is paid by the state and local government.

How does the process work?

•    After a disaster, the state sets priorities for how it will spend its FEMA mitigation grant. These may or may not include acquisition of properties.
•    The state lets communities know whether buyouts will be a priority.
•    Local officials also decide whether they want to ask the state for money to acquire flooded properties.
•    Owners of flooded property interested in a buyout contact their local emergency manager or floodplain administrator.
•    The community submits a letter to the state expressing interest in buyouts.
•    The state must approve any buyout proposal and FEMA must review the proposal to ensure that it follows regulations, is environmentally sound and is cost-effective.

How do I know if my property is eligible?

Local officials make the determination whether your home will be included in the request for buyouts.

The purpose of a buyout is to mitigate against future flood losses. To be eligible, properties usually are in a Special Flood Hazard Area and are primary residences, but buyouts may also include other properties such as critical facilities. They may have received a “substantial damage” determination from local officials or may have been repetitively flooded.

The purchase price for properties is their fair market value prior to the flood. Acquired property must revert to natural floodplain or be maintained as open space. No future disaster assistance payments will be made for the purchased site.

There is an appeal process available for homeowners who disagree with the appraisal value of the property.

NCEM Unmet Needs Hotline

NCEM has established a hotline for anyone in your communities with unmet needs.

The phone number is 855-336-2002 and staff are available 9:00 am- 6:00 pm Monday through Friday.

FAQ: FEMA Determination Letter

November 22, 2016,
DR-4285-NC
FS 005
FACT SHEET
FAQ: FEMA Determination Letter

Q. Why did I get a letter from FEMA saying I’m ineligible for assistance?
A. After registering with the Federal Emergency Management Agency, you may have received a determination letter regarding your eligibility for assistance. It’s important to read the letter carefully because it might not be the final answer.

There are several reasons why applicants may be determined to be ineligible. For instance, you might need to provide FEMA with a copy of an insurance determination letter before your FEMA grant application can be processed.

If you have insurance, FEMA cannot duplicate insurance payments. However, if you are under-insured you may receive further assistance for unmet needs after insurance claims have been submitted.

Other reasons for a determination of ineligibility may include:

  •     The required documents weren’t signed.
  •     Proof of occupancy or ownership wasn’t provided.
  •     The damage is to a secondary home or a rental property, not a primary residence.
  •     Someone else in the household has also applied for and received help.
  •     A FEMA housing inspector was not able to reach you by phone.
  •     The required flood insurance coverage for the damaged property lapsed.
  •     You had adequate insurance coverage.
  •     Insufficient storm-related damage.
  •     More documentation is needed.

Q.  What should I do now if I don’t agree?
A. You should contact FEMA.

  •   You may call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS).
  •   If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585. Lines are open from 7 a.m. to 11 p.m. EST, seven days a week, until further notice.
  •   You can discuss your concerns with a FEMA representative at any one of the FEMA/State disaster recovery centers. To locate the center nearest you, call the FEMA Helpline, use the ReadyNC and FEMA mobile apps or go online to FEMA.gov/DRC or readync.org.

You can submit missing documentation to FEMA online, by mail or fax, or in person at a Disaster Recovery Center.

Q.    Can I appeal FEMA’s decision?
A.    Yes, you may appeal any decision made by FEMA. Appeals must be submitted within 60 days of receipt of the letter determining eligibility. By appealing, you are asking FEMA to review your case.

Q.    How do I appeal the decision?
A.    You will need to write FEMA an appeal letter. To ensure accuracy and help FEMA personnel process your appeal, you will need to include the following information in your letter:

  •   Your full name.
  •   The address of your damaged property.
  •   Current contact information.
  •   Disaster number: DR-4285-NC.
  •   Last four digits of your Social Security number.
  •   Your birthdate and place of birth.
  •   Your nine-digit FEMA registration number on each page and on supporting documentation.
  •   Notarization of your letter including a copy of a state issued identification card, or include the following statement, “I hereby declare under penalty of perjury that the foregoing is true and correct.”
  •   Your signature.

If someone other than you or the co-applicant is writing the letter, there must be a signed statement from you affirming that the person may act on your behalf. You should keep a copy of your appeal for your records.

Q.    Where do I send my appeal letter?
A.    Mail to:
FEMA – Individuals & Households Program
National Processing Service Center
P.O. Box 10055
Hyattsville, MD 20782-8055

 FAX: 800-827-8112
 Attention: FEMA – Individuals & Households Program

After Disaster Recovery Centers Close Help Is Just a Phone Call Away

November 22, 2016
DR-4285-NC
NR 068
FEMA News Desk: (404) 358-2776

News Release

After Disaster Recovery Centers Close Help Is Just a Phone Call Away

RALEIGH, N.C. – Disaster recovery centers operated by North Carolina Emergency Management and FEMA are a source of support for Hurricane Matthew survivors. However, when a center closes, you can still get the help you need with just a phone call. FEMA will be working with the state and our other partners as long as we are needed.

Here’s how you can stay in touch with FEMA – Call us!  

Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service. If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585. These toll-free numbers are open from 7 a.m. to 11 p.m., seven days a week. Help is available in many languages.

When you call FEMA with questions or for updated information, you should refer to the        nine-digit registration number you received when you applied for aid. This number is on all correspondence you receive from FEMA and is a key identifier in tracking assistance requests.
Call us if you change your address or phone number – even if only temporarily – and update that information with FEMA.

If you have questions about your National Flood Insurance Program claim, call FEMA’s Helpline at 800-621-3362 and choose option two.

You can stay in touch in other ways:

•    Online at DisasterAssistance.gov.
•    Download the FEMA Mobile App to get important information such as severe weather conditions.
•    Talk with FEMA’s Disaster Survivor Assistance team members. They are in several affected areas and are there to answer your questions and provide up-to-date information regarding your application status, and referrals to help fill any outstanding needs you may have. They wear identifiable clothing and carry photo identification.

For more information on the North Carolina recovery, visit the disaster Web page at fema.gov/disaster/4285; or visit the North Carolina Emergency Management website at readync.org. Follow FEMA on Twitter at @femaregion4 and North Carolina Emergency Management @NCEmergency.

###

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.

News Release - North Carolina in Recovery: Six Weeks After Hurricane Matthew

November 21, 2016
DR-4285-NC
NR 067
FEMA News Desk: (404) 358-2776

News Release

North Carolina in Recovery: Six Weeks After Hurricane Matthew

RALEIGH, N.C. – Six weeks since President Obama declared a major federal disaster after Hurricane Matthew brought severe flooding to North Carolina, FEMA and its federal partners are working urgently to support the state and its residents as they rebuild their lives and communities.

As of Nov. 18, more than $152 million has been approved in federal grants, loans and flood insurance payments to those affected by the flooding.

More than 73,000 people in 45 counties have contacted FEMA for information or assistance. The agency has provided more than $76.4 million in grants, including $53.8 million for rent or repair of disaster-damaged housing. The National Flood Insurance Program has received more than 5,600 claims and paid more than $32.7 million to policyholders, including advance payments to help homeowners get started quickly on repairs. The U.S. Small Business Administration has approved $41.4 million in disaster loans to enable more than 1,100 applicants to rebuild.

Federal agencies supporting the state include the Department of Housing and Urban Development, Small Business Administration, Department of Transportation, Army Corps of Engineers, Department of Health and Human Services, Environmental Protection Agency, Department of Agriculture, Forest Service, Department of Energy, Geological Survey, Urban Search and Rescue and the National Weather Service.

Federal assistance takes many forms besides grants to individuals and households. In Princeville, survivors in public housing recently received housing choice vouchers from HUD to help them secure safe and sanitary housing in the private market after Hurricane Matthew flooding made their homes uninhabitable. HUD is working with the Winston-Salem and Princeville Housing Authorities to issue the vouchers. HUD also is working with public housing residents in Lumberton and other communities who lost their homes to flooding to help them find housing alternatives.

Disaster response involves the whole community, including local, state and federal agencies, the private sector, and nonprofit, voluntary and faith-based organizations.

The North Carolina Baptists on Mission, United Methodists, Catholic Charities, Mennonite Disaster Service, the United Way, the American Red Cross and dozens of other organizations are providing assistance to survivors who have unmet needs as a result of the disaster. Voluntary organizations provide a wide range of assistance to disaster survivors, including flood debris cleanup, shelter, food, clothing, counseling, home repairs and reconstruction. These organizations belong to the North Carolina chapter of the National Voluntary Organizations Active in Disasters, a coalition of nonprofit organizations that respond to disasters.
As of Nov. 18:

More than $152 million in federal disaster funds have been approved, including:

  • FEMA has approved more than $76.4 million in grants for a safe place to stay for homeowners and renters whose residences were uninhabitable and to make essential repairs for homes to be safe, sanitary and functional.
  • More than $53.8 million in grants for housing assistance that includes:
    • More than $36.9 million for eligible home repairs.
    • More than $16.5 million in rental assistance.
  • More than $22.5 million in grants to homeowners and renters to repair and replace certain household items and for disaster-related burial, medical and dental expenses.
  • More than 1,400 households are checked into hotel rooms under the Transitional Sheltering Assistance program.
  • Public Assistance has obligated more than $2.25 million in grants.
  • The U.S. Small Business Administration has approved more than $41.4 million in low-interest disaster loans to homeowners, renters and business owners to repair, rebuild and replace damaged property and contents.
  • The National Flood Insurance Program has paid more than $32.7 million in claims to NFIP policyholders to repair and rebuild flood-damaged property and contents.
  • Nearly 17,000 survivors have visited state/FEMA Disaster Recovery Centers.
  • More than 6,000 survivors have consulted with mitigation specialists at recovery centers for tips and techniques on building hazard-resistant homes.
  • More than 53,000 FEMA housing inspections (98.5 percent) have been completed.
  • FEMA Disaster Survivor Assistance teams in the field have spoken with nearly 2,900 survivors and have visited more than 55,000 homes.
  • More than 1,200 survivors have been helped by U.S. Housing and Urban Development.

Here’s how to register for help or to get more information:

  • Online at DisasterAssistance.gov.
  • Call the FEMA Helpline at 800-621-3362 for voice, 711 and Video Relay Service (VRS). If you are deaf, hard of hearing or have a speech disability and use a TTY, call 800-462-7585.
  • Download the FEMA Mobile App and apply.

 
For more information on the North Carolina recovery, visit fema.gov/disaster/4285 and readync.org. Follow FEMA on Twitter @femaregion4 and North Carolina Emergency Management @ncemergency.

                                                                                                                                                                            
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4. Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. People or organizations that want to help ensure North Carolina recovers can visit NCdisasterrelief.org or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government’s primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA’s Customer Service Center by calling (800) 659-2955, emailing disastercustomerservice@sba.gov, or visiting SBA’s Web site at www.sba.gov/disaster. Deaf and hard-of-hearing individuals may call (800) 877-8339.

 

 

_________________________________________________________________________________________________________________________________
Release Date: Oct. 27, 2016 

Release Number: 17-083, NC 14911/14912

Contact: Michael Lampton

Email: Michael.Lampton@sba.gov

Phone: (404) 331-0333

SBA Disaster Assistance for Hurricane Matthew Broadens to More North Carolina Counties


ATLANTA – The U.S. Small Business Administration has added more counties to the disaster declaration in North Carolina affected by Hurricane Matthew that began on Oct. 4, 2016.

The disaster declaration now covers the counties of Beaufort, Bertie, Bladen, Camden, Chowan, Columbus, Craven, Cumberland, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Harnett, Hoke, Hyde, Johnston, Jones, Lee, Lenoir, Martin, Moore, Nash, Onslow, Pasquotank, Pender, Pitt, Robeson, Sampson, Tyrrell, Wake, Washington, Wayne and Wilson in North Carolina, which are eligible for both Physical and Economic Injury Disaster Loans from the SBA. Small businesses and most private nonprofit organizations in the following adjacent counties and independent cities are eligible to apply only for SBA Economic Injury Disaster Loans: Brunswick, Carteret, Chatham, Durham, Franklin, Granville, Halifax, Hertford, Montgomery, New Hanover, Northampton, Pamlico, Perquimans, Randolph, Richmond, Scotland and Warren in North Carolina; Dillon, Horry and Marlboro in South Carolina; Chesapeake City, Southampton, Suffolk City and Virginia Beach City in Virginia.

Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at https://disasterloan.sba.gov/ela.

To be considered for all forms of disaster assistance, applicants should register online at www.DisasterAssistance.gov or by mobile device at m.fema.gov. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362.

Additional details on the locations of Disaster Recovery Centers and the loan application process can be obtained by calling the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by sending an email to disastercustomerservice@sba.gov.

The filing deadline to return applications for physical property damage is Dec. 9, 2016. The deadline to return economic injury applications is July 10, 2017.

Press Release - Office of the Governor

Governor McCrory Announces Federal Aid

Approved for Lee, Moore and Wake Counties

 

FOR IMMEDIATE RELEASE                                                        (919) 814-2100

Monday, October 24, 2016                                                           govpress@nc.gov

 

Raleigh, N.C. – Governor Pat McCrory this afternoon received a federal disaster declaration to help local governments and individuals in Lee, Moore and Wake Counties recover from the massive flooding caused by Hurricane Matthew.

“Providing much needed assistance to families and businesses in Lee, Moore and Wake counties is another important step forward in the recovery process,” said Governor McCrory. “I appreciate our federal partners approving this important assistance the help those who are suffering to begin rebuilding their lives.”
 
With the addition of these three counties, 31 counties have now been approved for federal individual and public assistance and 9 counties have been approved for public assistance only. As joint preliminary damage assessments continue, the governor said he is hopeful that other counties will meet the federal criteria for a disaster declaration. 
 
Since the Expedited Major Disaster Declaration on October 10, the federal government has disbursed more than $41 million to disaster survivors through the Individual Assistance Program. To date, more than 52,000 North Carolinians have already registered for this assistance.

The governor encouraged individuals and groups to help in the relief efforts by making a financial or other contribution. Monetary contributions to the North Carolina Disaster Relief Fund for Hurricane Matthew can be made by texting NCRECOVERS to 30306 or by visiting NCDisasterRelief.org. This is one of the best ways to help fund long-term recovery efforts.

For updates on Hurricane Matthew impacts and relief efforts, go to ReadyNC.org or follow N.C. Emergency Management on Twitter and Facebook. Call 5-1-1 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information.

Press Release #11

Date: October 16, 2016
Contact Name: Bryan Phillips
Phone Number: 910-947-6317
Email: bphillips@moorecountync.gov

Mandatory Evacuation Order in the Lobelia Area was lifted on Sunday, October 16th at 3:00 pm and resident are allowed to return home.

Moore County shelter located at the County Ag. Building in Carthage closed at 3:00pm on Sunday, October 16th.

Moore County Local Damage Assessment Teams will resume assessment in the Lobelia area on Monday, October 17th. If you would like to report structural damage to your residence and/or business; this does not include damage to personal property (i.e. vehicles, boats, motorcycles). Please report damage from Hurricane Matthew by calling 910-947-4380 or email us at: mcdps@moorecountync.gov

FEMA and local officials will be meeting on Tuesday to review the information from the local damage assessment teams.

Water sampling kits with instructions on how to decontaminate your wells will be available for pick up at the Crains Creek Fire Department.

Information received from Duke Energy, Randolph EMC, Pee Dee EMC and Central EMC the power has been restored to all customers. If you are experiencing power outage you will need to contact the power company directly.

NC DOT continuing to report the following roads will be closed and have detours in place:

  • Lobelia Road (2 locations)
  • Hardee Branch Road
  • Farmlife School Road
  • Boys Camp Road

Press Release #10 - Woodlake Dam

Date: October 16, 2016
Contact Name: Bryan Phillips
Phone Number: 910-947-6317
Email: bphillips@moorecountync.gov

Woodlake Dam

8 High volume pumps will remain in place to continue with the process of lowering water levels and continue to relieve the stress on the dam and overflow spill way.
Geosyntec will remain on site to monitor the dam water level and develop a long term plan. Moore County Public Safety and NC DEQ/DENR- Dam Safety staff will continue to monitor and work with Geosyntec.

Mandatory Evacuation Order will be allowed to expire on Sunday, October 16th at 3:00 pm.

Moore County shelter located at the County Ag. Building in Carthage will be closing at 3:00pm on Sunday, October 16th.

Press Release #9 - Wanting to help with the recovery efforts in Moore County? Consider these options…

Date: October 14, 2016
Contact Name: Bryan Phillips
Phone Number: 910-947-6317
Email: bphillips@moorecountync.gov

 
Wanting to help with the recovery efforts in Moore County? Consider these options…
 
Donations
 
Monetary donations to recognized local disaster relief organizations is also the fastest, most flexible, and most effective method of assisting. Organizations on the ground know what items and quantities are needed, often buy in bulk with discounts and, if possible, purchase through area businesses which supports economic recovery.
 
· Red Cross Phone Number 1-800-redcross
· North Carolina Disaster Relief Fund Donations –http://www.ncdisasterrelief.org/
· North Carolina Community Foundation –http://www.nccommunityfoundation.org/

Moore County is referring all supply related donations to Sandhills/Moore Coalition for Human Care Incorporated (S/M CHC) at 1500 W. Indiana Ave. Southern Pines NC 28387. Items needed within the next 2-3 days: non-perishable food, socks, underwear, blankets and toiletries.
Additionally, all Moore County residents needing assistance as a result of Hurricane Matthew should go to their client service location at Sandhills/Moore Coalition for Human Care 1500 W. Indiana Ave. Southern Pines NC 28387. Photo Identification is required.
Volunteering

Moore County is unable to use spontaneous unaffiliated volunteers; however NC Voluntary Organizations Active in Disasters (VOAD) member agencies welcome the efforts of volunteers. Contact them directly to sign up to work with our active member organizations in disaster recovery. https://www.ncvoad.org/cms/

Press Release #8 - Recovery Efforts in Moore County

Date: October 14, 2016
Contact Name: Bryan Phillips
Phone Number: 910-947-6317
Email: bphillips@moorecountync.gov

Press Release Disaster Recovery Efforts in Moore County, NC Hurricane Matthew / Lakeview Dam

For Immediate Release: Press Release #8
Disaster Recovery Efforts in Moore County, NC
The Moore County Emergency Operations Center (EOC) continues to remain open twenty-fours per day with staff dedicated to supporting the ongoing response and recovery efforts. The EOC can be reached at 910-947-6317 or you can follow us on www.moorecountync.gov , Facebook or Twitter (@moorecountyps).
Preliminary Damage Assessments (PDA’s) have been completed in the non-flood related areas and assessment data has been submitted to the North Carolina Division of Emergency Management Recovery Section. We are awaiting a Disaster Declaration for Moore County.
Damage Assessments will be conducted in the evacuation areas below the Woodlake Dam as soon as it is deemed safe for teams to enter the area. The Mandatory Evacuation Order has been extended and remains in effect through October 16th.
The emergency shelter for evacuees remains open at the Moore County Agriculture Center in Carthage. Companion animals are accepted and will be cared for at the Moore County Animal Operations Center.
Stabilization of the Woodlake Dam remains a key priority. Multiple pumps continue to remove water from the lake in an effort to reduce the stress on the weakened spillway. NC DEQ Dam Safety staff remains on site providing technical advice.
The Mandatory Evacuation Order has been extended through October 16, 2016.
Moore County is in the final planning process of delivering several key services to assist in the recovery process within our community. We are currently engaged with North Carolina Emergency Management to implement a one stop, all inclusive, Disaster Recovery Center capable of handling our citizen’s needs during this very difficult and stressful time.
Disaster Recovery Centers
Disaster Recovery Centers (DRCs) are a temporary facility located in or near the impacted area where survivors can go to obtain disaster related information. The centers are staffed with specialists from FEMA, the State Emergency Response Team (SERT), the U.S. Small Business Administration (SBA) and a variety of disaster-recovery representatives from local and voluntary agencies.
It is recommended that homeowners and renters register with FEMA before visiting a DRC. This can be accomplished online atwww.disasterassistance.gov or by calling FEMA’s toll-free registration and helpline at 800-621-FEMA (3362) or TTY 800-462-7585 for those with a speech - or hearing-impairment.
Individual Assistance Program (Individuals and Households Program - IHP)
When disasters take place, the Individuals and Households Program (IHP) provides money and services to individuals in the disaster area when losses are not covered by their insurance and property has been damaged or destroyed.
You must meet specific eligibility criteria to qualify for IHP assistance. IHP is designed to assist you with critical expenses that cannot be covered in other ways.
The following list shows the types of assistance available through IHP and what each provides.
  • Temporary Housing (a place to live for a limited period of time): Money is available to rent a different place to live, or a government provided housing unit when rental properties are not available.
  • Repair: Money is available to homeowners to repair damage from the disaster that is not covered by insurance. The goal is to make the damaged home safe, sanitary, and functional.
  • Replacement: Money is available to homeowners to replace their home destroyed in the disaster that is not covered by insurance. The goal is to help the homeowner with the cost of replacing their destroyed home.
  • Permanent Housing Construction: Direct assistance or money for the construction of a home. This type of help occurs only in insular areas or remote locations specified by FEMA, where no other type of housing assistance is possible.
  • Other Needs: Money is available for necessary expenses and serious needs caused by the disaster. This includes medical, dental, funeral, personal property, transportation, moving and storage, and other expenses that are authorized by law.
Public Assistance Program (PA)
The objective of the Federal Emergency Management Agency's (FEMA) Public Assistance (PA) Grant Program is to provide assistance to state, tribal, local governments and certain types of private non-profit organizations so that communities can quickly respond to and recover from major disasters or emergencies declared by the president. The State of North Carolina manages this program as the grantee from FEMA (grantor) for all sub-grants awarded to local eligible jurisdictions and agencies within the State of North Carolina.
Disaster Temporary Housing Program
The North Carolina Division of Emergency Management is committed to serving the citizens of North Carolina with housing issues following a disaster. Recovery from any disaster is intended to return an individual, family, or community to pre-disaster conditions whenever possible. In the event of a federal declaration of disaster by the president, the Federal Emergency Management Agency (FEMA) begins working with its federal partners, state and local government, and impacted communities to meet housing needs that may include temporary housing, home repairs, and home replacement.
Small Business Administration
The U.S. Small Business Administration (SBA) offers affordable financial help to businesses and private, non-profit organizations in a declared disaster area. Help is available in the form of low-interest, long-term loans for losses not fully covered by insurance or other means.
Unmet Needs Program
The Individual Assistance process may be insufficient or difficult to navigate for some survivors in the aftermath of a disaster. The State Unmet Needs Program assists individuals and families who may need additional information on the progress of their assistance application or who may have needs outside the scope of standard assistance grants.
The Moore Free and Charitable Clinic seeks to create a healthy community through a collaborative effort with the purpose of providing health equity for the uninsured. Mission: “With compassion and respect, MFCC provides health care to the limited income, uninsured of Moore County.”
http://moorefreecare.org/
Moore County residents needing assistance as a result of Hurricane Matthew should go to the client service location at Sandhills / Moore Coalition for Human Care, 1500 W. Indiana Ave. Southern Pines NC 28387. Photo Identification is required.
Disaster Resources
The Rural Center is keeping our friends, neighbors and loved ones in our thoughts and prayers as Hurricane Matthew continues to impact communities across central and eastern North Carolina. We've compiled a few of the many resources available to assist communities, small businesses and farmers. If you would like to help, please consider marking a contribution to the North Carolina Community Foundation Disaster Relief Fund: http://www.nccommunityfoundation.org/new-newsworthy/help-after-matthew-give-to-the-nccf-disaster-relief-fund.
The North Carolina Department of Public Safety is posting storm-related information online at https://www.ncdps.gov/hurricane-matthew-2016. Visit this site for information about road conditions, shelters, food assistance and other storm recovery help.
The U.S. Department of Agriculture (USDA) North Carolina Farm Service Agency (FSA) has a host of programs for to help farmers and livestock producers recover from heavy rains, flooding and other qualifying events related to Hurricane Matthew. For more information, visit www.fsa.usda.gov/ or contact your local FSA Office by visiting http://offices.usda.gov.
The U.S. Small Business Administration has announced a disaster declaration for North Carolina counties affected by Hurricane Matthew. The SBA offers disaster loans for small businesses, agricultural cooperatives, private nonprofits, homeowners and renters. For more information, visit: https://disasterloan.sba.gov/ela/Account/Login.
Seventeen federal agencies have partnered to form an online portal to help users access and apply for disaster assisted jointly through federal, tribal, state, local, and private sector partners. For more information, visit: www.disasterassistance.gov.

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