Assisting people in overcoming life's challenges and strengthening our community through high quality social services.


A professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community.


Hours of Operation

Monday - Friday

Open:     8:30am-11:30am

               1:30pm-4:30 pm

Closed: 11:30am-1:30pm


Contact Us

  • 1 (910) 947-2436
  • 1 (910) 947-4841 Main FAX
  • 1 (910) 947-5683 To report Child or Adult Abuse
  • P.O. Box 938, Carthage, NC 28327

Physical Address


The Moore County Department of Social Services (DSS) Board of Directors will convene for a regular meeting on Monday, February 15, 2021 at 5:30pm.  The meeting will be conducted remotely via WebEx and the public may access the meeting at www.webex.com by clicking Join a meeting and entering meeting number 129 392 6027 and password 29qCKy3qmiD, or by calling 1-408-418-9388 and entering meeting number 129 392 6027.


Additionally, DSS staff will be physically present in the DSS Board Room at 1036 Carriage Oaks Drive, Carthage, NC.


*Due to the COVID-19 State of Emergency, face Coverings are required to be worn while in a Moore County Office Building.

The Division is requesting each county to post the link below to the NC Division of Social Services webpage on their county websites from August 20-26, 2020. This allows the public to view the revised 2020 LIHEAP Block Grant Plan and submit comments. All comments will be submitted to Jasmyne Simmons at Jasmyne.Simmons@dhhs.nc.gov


Low Income Home Energy Assistance Program Weatherization Waiver

Service Changes due to COVID-19


Moore County Department of Social Services has adjusted operational protocols in response to advisories regarding COVID-19. We are continuing to provide all services; however, our lobby will be open from 8:30am-11:30am and 1:30pm-4:30pm Monday-Friday to allow for additional cleaning and sanitizing of the lobby due to COVID-19.

Paper applications are still available in the entrance of the lobby Monday- Friday from 8 AM to 5 PM.  You may complete the application and place it in the drop box located outside the front door on the right side of the building. 

Regular office hours are 8:00 am till 5:00. Please call with any questions at 910-947-2436 or email at dsscountyinfo@moorecountync.gov. We have increased the number of employees assigned to answering phone calls and email inquiries.

Residents may access social services in the following ways:

  • Report Suspicions of Adult or Child Abuse anytime day or night
  • 1 (910) 947-5683
  • 1 (910) 947-6544

Thank you and please do not hesitate to call if you need assistance.

Report Suspicions of Adult or Child Abuse anytime day or night

1 (910) 947-5683
1 (910) 947-6544

Happening Now



N.C. Department of Health and Human Services: Press Releases

  • NC DHHS serves North Carolinians. We administer Medicaid, child support enforcement, social services, services for the disabled. We promote public health, and regulate child care and health care facilities.
  • Olmstead Plan Stakeholder Advisory - Children, Youth and Families Committee Meeting #3

    Event Description

    On behalf of Chandrika Brown, Chair of the Olmstead Plan Stakeholder Advisory (OPSA) Committee for Children, Youth and Families, we are pleased to announce a special presentation on supporting families, family-professional partnerships, and community inclusion for individuals with disabilities across the lifespan.  This online event will occur on Friday, February 26 from 10:30 AM - 11:30 AM (online link to follow).  Please mark your calendars to join the members of OPSA’s Committee on Children, Youth and Families in a discussion with one of the country’s most gifted and passionate family advocates.  

    Join Zoom Meeting: 
    Meeting ID: 879 0083 8073
    Passcode: 087073

    Dial by your location
            +1 312 626 6799 US (Chicago)
            +1 646 558 8656 US (New York)
            +1 301 715 8592 US (Washington DC)
            +1 346 248 7799 US (Houston)
            +1 669 900 9128 US (San Jose)
            +1 253 215 8782 US (Tacoma)

  • Olmstead Plan Stakeholder Advisory - Housing Committee Meeting #8

    Event Description

    Platform: ZoomGov
    Meeting ID#: 160 570 1173
    Meeting Password: Housing
    Phone passcode: 3532816
    Phone numbers for dial-in

    • 1-669-254-5252, US (San Jose)
    • 1-646-828-7666, US (New York)
  • DEI Council Black History Lunch & Learn Series #3

    Event Description

    NC DMH/DD/SAS DEI Council Black History Lunch & Learn Series 

    Be sure to join us Wednesday, February 17th from 12 pm – 1:15 pm for our Black History Month Panel: A Historic Pandemic: Fireside Chat on Leadership Lessons and Reflections with Leaders. Few could have predicted how deeply COVID-19 would upend life and work. Leaders across the globe have had to lead at a time of uncertainty and complexity. We have also learned that a crisis is an opportune time to live one’s core values. Join us for a fireside chat with Black leaders to discuss personal leadership lessons, joy, resilience, advice, and reflections. Click here to join the discussion.  American Sign Language (ASL) Interpreters will be present on screen during the webinar.

    Event name: A Historic Pandemic: Fireside Chat on Leadership Lessons and Reflections with Leaders. 


In accordance with Federal law and US Department of Agriculture (USDA) and US Department of Health & Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, DC 20201 or call (202)619-0403 (voice) or 202-619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.

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