Assisting people in overcoming life's challenges and strengthening our community through high quality social services.


A professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community.


Hours of Operation

Monday-Friday: 8:00am-5:00pm​

Contact Us

  • 1 (910) 947-2436
  • 1 (910) 947-3027 Main FAX
  • 1 (910) 947-6544 To report Child or Adult Abuse
  • P.O. Box 938, Carthage, NC 28327

Physical Address


The Department of Social Services (DSS) Board generally meets the third Monday of each month at 5:30 pm. at Moore County DSS.

Board Meetings begin at 5:30 pm.

Report Suspicions of Adult or Child Abuse anytime day or night

1 (910) 947-5683
1 (910) 947-6544

Happening Now



N.C. Department of Health and Human Services: Press Releases

  • NC DHHS serves North Carolinians. We administer Medicaid, child support enforcement, social services, services for the disabled. We promote public health, and regulate child care and health care facilities.
  • Building our Partnership: What's Ahead for DHHS and Counties Webcast

    Event Description

    County leaders and partners are invited to join a conversation with Secretary of Health and Human Services Mandy Cohen, M.D. for a quarterly interactive webinar for county partners.

    The webinar will discuss the state’s opioid epidemic, share recommended community actions, highlight county innovation, and share a toolkit to support county leaders. In addition, Secretary Cohen will provide an update on Medicaid transformation. Attendees will participate in the conversation through interactive polling. In addition, time will be set aside for Questions and Answers.

    Secretary Cohen launched this new quarterly webinar in May with an update on Medicaid Transformation. For more information, visit the May 30, 2019, "Building our Partnership: What's Ahead for DHHS and Counties", webinar. 

  • Medicaid Provider Virtual Office Hours

    Event Description

    Designed for NC Medicaid Providers.

    The Provider Services team is conducting a series of Virtual Office Hours sessions with providers across the state. These offer an interactive format for providers to have their questions answered. Providers are encouraged to submit questions in advance to Medicaid.virtualofficehours@dhhs.nc.gov for discussion during Virtual Office Hours.

    Provider Clinical Optical Services - Vision Care

    This session will cover routine optical services with time for questions at the end. Routine optical services include routine eye exams, prescription eyeglasses, and medically necessary contact lenses. Providers who may bill for these services and may benefit from this VOH session are ophthalmologists, optometrists, and opticians.

  • Medicaid Provider Training: MCT 113: Care Management under BH I/DD Tailored Plans: Information for Providers

    Event Description

    This training course is for NC Medicaid Providers transitioning to NC Medicaid Managed Care.

    BH I/DD Tailored Plans, scheduled to be implemented in Summer 2021, will offer members a model of integrated, whole person care management (“Tailored Care Management”) that will be customized to their individualized needs. NC DHHS is committed to implementing provider based care management as a way of promoting integrated care that is grounded in the community. To move towards this vision, DHHS will roll out a process for interested providers to become certified to provide Tailored Care Management, ahead of procurement of the BH I/DD Tailored Plans. There will be two types of provider certifications: “Advanced Medical Home Plus” for qualified AMH Tier 3 practices, and “Care Management Agencies” for other qualified BH/IDD providers. Building on DHHS’ May 2019 concept paper, this webinar will provide updates and information on this process for interested providers.

In accordance with Federal law and US Department of Agriculture (USDA) and US Department of Health & Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, DC 20201 or call (202)619-0403 (voice) or 202-619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.

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