Mission

Assisting people in overcoming life's challenges and strengthening our community through high quality social services.

Vision

A professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community.

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Hours of Operation

Monday-Friday: 8:00am-5:00pm​

Contact Us

  • 1 (910) 947-2436
  • 1 (910) 947-4841 Main FAX
  • 1 (910) 947-5683 To report Child or Adult Abuse
  • P.O. Box 938, Carthage, NC 28327

Physical Address

Overview

IMPORTANT NOTICE:

Extra Food and Nutrition Services (FNS) Benefits for COVID-19 Will End in March 2023

Please click on the following link for more information:  https://www.ncdhhs.gov/efs-fnsep-04-2023a2/download?attachment

The Department of Social Services (DSS) Board generally meets the third Monday of each month at 5:30 pm. at Moore County DSS.

Board Meetings begin at 5:30 pm.

Service Changes due to COVID-19

 

Moore County Department of Social Services has adjusted operational protocols in response to advisories regarding COVID-19. We are continuing to provide all services while adhering to established safety measures. Remote applications and changes are available on-line; over the phone; thru email or fax. 

Paper applications are still available in the entrance of the lobby Monday- Friday from 8 AM to 5 PM.  You may complete the application and place it in the drop box located outside the front door on the right side of the building, or you may stay and complete your application with a caseworker. 

Regular office hours are 8:00 am till 5:00. Please call with any questions at 910-947-2436 or email at [email protected]. We have increased the number of employees assigned to answering phone calls and email inquiries.

Residents may access social services in the following ways:

  • Report Suspicions of Adult or Child Abuse anytime day or night
  • 1 (910) 947-5683
  • 1 (910) 947-6544

Thank you and please do not hesitate to call if you need assistance.

Report Suspicions of Adult or Child Abuse anytime day or night

1 (910) 947-5683
1 (910) 947-6544

News

N.C. Department of Health and Human Services: Press Releases

  • NC DHHS serves North Carolinians. We administer Medicaid, child support enforcement, social services, services for the disabled. We promote public health, and regulate child care and health care facilities.

In accordance with Federal law and US Department of Agriculture (USDA) and US Department of Health & Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, DC 20201 or call (202)619-0403 (voice) or 202-619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.

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