Assisting people in overcoming life's challenges and strengthening our community through high quality social services.


A professional and well trained work force focused on innovation, efficiency and collaboration to strengthen individuals and the community.


Hours of Operation

Monday - Friday

Open:     8:30am-11:30am

               1:30pm-4:30 pm

Closed: 11:30am-1:30pm


Contact Us

  • 1 (910) 947-2436
  • 1 (910) 947-4841 Main FAX
  • 1 (910) 947-5683 To report Child or Adult Abuse
  • P.O. Box 938, Carthage, NC 28327

Physical Address


The Moore County Department of Social Services (DSS) Board of Directors will convene for a regular meeting on Monday, November 16, 2020 at 5:30pm.  The meeting will be conducted remotely via WebEx and the public may access the meeting at www.webex.com by clicking Join a meeting and entering meeting number 129 392 6027 and password 29qCKy3qmiD, or by calling 1-408-418-9388 and entering meeting number 129 392 6027.


Additionally, DSS staff will be physically present in the DSS Board Room at 1036 Carriage Oaks Drive, Carthage, NC and members of the public may attend in-person to observe the remote meeting.


*Due to the COVID-19 State of Emergency, face Coverings are required to be worn while in a Moore County Office Building.

The Division is requesting each county to post the link below to the NC Division of Social Services webpage on their county websites from August 20-26, 2020. This allows the public to view the revised 2020 LIHEAP Block Grant Plan and submit comments. All comments will be submitted to Jasmyne Simmons at Jasmyne.Simmons@dhhs.nc.gov


Low Income Home Energy Assistance Program Weatherization Waiver

Service Changes due to COVID-19


Moore County Department of Social Services has adjusted operational protocols in response to advisories regarding COVID-19. We are continuing to provide all services; however, our lobby will be open from 8:30am-11:30am and 1:30pm-4:30pm Monday-Friday to allow for additional cleaning and sanitizing of the lobby due to COVID-19.

Paper applications are still available in the entrance of the lobby Monday- Friday from 8 AM to 5 PM.  You may complete the application and place it in the drop box located outside the front door on the right side of the building. 

Regular office hours are 8:00 am till 5:00. Please call with any questions at 910-947-2436 or email at dsscountyinfo@moorecountync.gov. We have increased the number of employees assigned to answering phone calls and email inquiries.

Residents may access social services in the following ways:

  • Report Suspicions of Adult or Child Abuse anytime day or night
  • 1 (910) 947-5683
  • 1 (910) 947-6544

Thank you and please do not hesitate to call if you need assistance.

Report Suspicions of Adult or Child Abuse anytime day or night

1 (910) 947-5683
1 (910) 947-6544

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N.C. Department of Health and Human Services: Press Releases

  • NC DHHS serves North Carolinians. We administer Medicaid, child support enforcement, social services, services for the disabled. We promote public health, and regulate child care and health care facilities.

In accordance with Federal law and US Department of Agriculture (USDA) and US Department of Health & Human Services (HHS) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability. Under the Food Stamp Act and USDA policy, discrimination is prohibited also on the basis of religion or political beliefs. To file a complaint of discrimination, contact USDA or HHS. Write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410 or call 800-795-3272 (voice) or 202-720-6382 (TTY). Write HHS, Director, Office for Civil Rights, Room 506-F, 200 Independence Avenue, S.W., Washington, DC 20201 or call (202)619-0403 (voice) or 202-619-3257 (TTY). USDA and HHS are equal opportunity providers and employers.

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