E-911
Mission
Our mission is to receive, process, and dispatch appropriate emergency response agencies to all 911 calls for emergency services in Moore County.
Services
Our telecommunications staff provides callers with pre-arrival medical and fire instructions when appropriate and acts as a liaison to the public when called upon for assistance. The center utilizes standards established by the National Academy of Emergency Dispatch (NAED) for receiving requests for service and assigning resources. Telecommunicators operate the E911 center twenty-four hours a day, seven days a week.
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Bryan Phillips
Public Safety Director
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Rebekah Pate
E911 Major
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E-911
Physical Address
302 S McNeill Street
Carthage, NC 28327
Mailing Address
P.O. Box 905
Carthage, NC 28327
Phone: 910-947-6317Fax: 910-947-6378
/QuickLinks.aspx
- Does it have to be an emergency to call 911?
- Why does the dispatcher ask me so many questions?
- Can I program my home alarm system to dial 911?
- What if I don't speak English?
- What if I can only communicate by Teletype Device for the Deaf (TDD) or Computer?
- Is my call to 911 confidential?
- How are 911 call prioritized?
- What if I accidentally misdial 911?
- Why is it important to tell where the incident occurred instead of where I’m calling from?
- What should I teach my children about 911?
/FAQ.aspx